Privacy Policy

Last Updated: 11/17/2025

This Privacy Policy explains how Balance Lab (“we,” “our,” or “us”) collects, uses, and protects your information when you visit our website or interact with our services.

1. Information We Collect

a. Information You Provide Directly

We may collect information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Payment information (processed securely through third-party providers)

  • Any information submitted through forms or inquiries

b. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Referring website
    This data is collected through cookies, pixels, and similar technologies.

c. Cookies and Tracking Technologies

We use cookies to:

  • Improve website functionality

  • Analyze traffic

  • Personalize content

  • Support advertising campaigns (including Google Ads, if activated)

You can disable cookies in your browser settings.

2. How We Use Your Information

We use collected information to:

  • Provide and improve our services

  • Communicate with you regarding updates, newsletters, or customer service

  • Process payments and manage accounts

  • Run marketing and advertising campaigns

  • Analyze website performance and user behavior

  • Comply with legal obligations

3. How We Share Your Information

We may share your information with:

  • Service providers (e.g., email platforms, payment processors, advertising networks)

  • Analytics tools (e.g., Google Analytics, if enabled)

  • Legal or regulatory authorities when required by law

We do not sell your personal information.

4. Advertising and Analytics Tools

Our website may use tools such as:

  • Google Analytics

  • Google Ads remarketing

  • Other analytics or ad platforms

These tools may use cookies or device identifiers to deliver personalized ads.
You can opt out of Google’s advertising features at:
https://www.google.com/settings/ads

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we have about you

  • Request corrections or deletion

  • Opt out of marketing emails at any time

  • Restrict or withdraw consent

To exercise any rights, contact us at:
info@balancelab.com

6. Data Security

We use reasonable administrative and technical measures to protect your data. However, no online transmission or storage system is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

10. International Data Transfers

If you are accessing the site from outside the United States, your information may be transferred and processed in the U.S. or other locations with different data protection laws.

11. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

12. Contact Us

For questions about this Privacy Policy or your data, contact us at:
info@balancelab.com
599 E 7th Street #1E
Brooklyn, NY 11218